Automation and intelligent bots
Automation and bots
We design bots and automations for WhatsApp, web, voice and internal processes: fewer repetitive tasks, more control and escalation to humans when needed.
- Intelligent bots
- Clear scope
- Support in Spanish
Less waiting
Frequent items resolve without saturating agents.
More orderly operations
Fewer exceptions from broken manual processes.
Iterative
We start with the highest-impact flow.
Team at the center
The bot supports; it does not hide the customer from humans.
What it is
What do we automate?
Service flows, reminders, classification and handoff to AgentePortal or your CRM. We start from clear rules; we add AI when it improves the result.
- Map of processes to automate
- Flow and tone design
- Channel and CRM integration
- Monitoring and continuous improvement
What's included
What does the service include?
Every project is carried out by our technical team, with scope and timelines agreed with you.
Service bots
Replies and guides on the channels you use.
Flows and rules
Schedules, conditions and escalation.
Voice and messaging
Fit with PortalPBX and WhatsApp.
Integrations
CRM, tickets and APIs without artificial caps.
Visibility
Volumes, containment and friction points.
Control
What the bot can and cannot do.
How we work
Our process
Clear stages, with reviews with you at each one.
Step 1: Analysis
We prioritize processes and channels.
Step 2: Proposal
Flow and cost proposal.
Step 3: Implementation
We implement and integrate.
Step 4: Follow-up
We measure containment and adjust.
Benefits
Why choose PortalPBX?
Hands-on work with clear priorities, communication in Spanish, and a plan you can approve or adjust.
Request a quoteLess waiting
Frequent items resolve without saturating agents.
More orderly operations
Fewer exceptions from broken manual processes.
Iterative
We start with the highest-impact flow.
Team at the center
The bot supports; it does not hide the customer from humans.
Support in Spanish
We support you at every stage.
Who is it for?
Who is it for?
Contact center
Peaks of repeated queries.
E-commerce and services
Order status, appointments and FAQs.
Backoffice
Internal processes between systems.
New projects
Start with a solid foundation from day one.
Pricing
Pricing based on your project
Every project is different. We send a custom quote with scope, timeline and cost — no invented rates on this page.
- Custom quote
- Response in under 24 business hours
- Phased, with no commitment
Related services
Complete your solution
Other PortalPBX services that often fit with this one.
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AI voicebots to handle calls, qualify intent and transfer to an agent with context — integrated with your PortalPBX cloud phone system.
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AI voice agents for 24/7 service.
Learn more about Voicebot and AIAI solutions and AI Lab
AI agents, voice and automation integrated with your telephony, your channels and your CRM.
Learn more about AI solutions and AI Lab
Frequently asked questions
Frequently asked questions
Clear answers about the service.
See all questionsAlso voice, WhatsApp and backoffice automations per scope.
It depends on scope. After analysis we send a proposal with scope, timeline and cost.
With a conversation about your case and a written proposal.
We estimate it in the proposal based on access, DNS, data and integrations.
Yes, it is a natural destination for handoff and omnichannel context.
Ready to move forward with this service?
Tell us about your project and we’ll propose a clear plan, with scope and timeline defined with you.