Projects
Projects delivered
Custom implementations: telephony, omnichannel CRM, SMS, inboxes and carrier integrations.
In this section
Projects services
Choose the service you need. Each page describes scope clearly, without invented figures or prices.
- Custom WebRTC webphoneCustom WebRTC webphone: call from the browser with your PortalPBX switch (or Issabel/Asterisk/FreeSWITCH), without a mandatory desktop softphone.
- Cloud telephony with global reachCloud telephony with global reach: numbering, routes and multi-country operation on PortalPBX — quoting available countries, without inventing coverage.
- Omnichannel CRM with AI supportOmnichannel CRM with AI support: conversations, contacts and automations in one thread, with suggestions and bots with handoff — aligned to AgentePortal Core.
- Carrier systems integrationCarrier systems integration (e.g. SGI-like platforms): APIs, reconciliations and flows between your stack and the carrier — with explicit technical scope.
- Custom integrated management systemsCustom integrated management systems: modules (inventory, tickets, ops, reports) on your process — not an imposed generic ERP.
- Bulk SMS messaging for your operationBulk SMS messaging for your operation: campaigns and transactionals with opt-in, templates and reports — via PortalPBX SMS capabilities.
- Omnichannel service inboxOmnichannel service inbox: one inbox for WhatsApp, chat, email and voice (when applicable), with assignment and SLA — AgentePortal foundation.