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PortalPBX

Our services

Communication services for a complete operation

Everything you need to deploy, expand and monetize your cloud PBX platform.

  • Fast activation
  • No lock-in contract
  • Support in Spanish
  • For businesses, operators and partners
PortalPBX panel on a tablet next to a smartphone with an active call, surrounded by phone system, SIP Trunk, DIDs, SMS, IVR, recordings, WebRTC, API and reports services

Core services

Everything in one platform

A complete suite of communication services, integrated and ready to grow with your business.

  • Cloud phone system

    For businesses of all sizes.

    • Extensions and users
    • IVR and call queues
    • Conferencing and transfers
    • Web-based management
  • Multitenant PBX

    Multi-company platform for operators, ISPs, WISPs and resellers.

    • Multiple tenants and customers
    • Full white label
    • Rating and billing
    • Centralized management
  • SIP Trunk

    High-quality voice traffic for your company or operator.

    • High voice quality (HD)
    • Competitive rates
    • Instant scalability
    • Flexible routes and prefixes
  • DIDs / Virtual numbers

    Local and international numbers for your business.

    • Numbers in 60+ countries
    • Number porting
    • Multiple prefixes and area codes
    • Managed from the platform
  • Bulk SMS

    Send text messages from the platform or via API.

    • Campaigns and notifications
    • Individual or bulk sends
    • Real-time reports
    • API for integrations
  • Interactive IVR

    Voice menus and call automation.

    • Custom menus
    • Smart routing
    • CRM integration
    • 24/7 self-service
  • Call recording

    Store, search and manage your recordings.

    • Automatic recording
    • Cloud storage
    • Advanced search and filters
    • Download and audit
  • API and integrations

    Connect your systems and automate processes.

    • Complete REST API
    • Real-time webhooks
    • CRM integration
    • Documentation and support
  • WebRTC softphone

    Make and receive calls from the browser.

    • Nothing to install
    • Works on any OS
    • High-quality audio and video
    • Ideal for remote work
  • Reports and monitoring

    Real-time metrics for your whole operation.

    • Detailed reports
    • Customizable dashboards
    • Quality monitoring (QoS)
    • Data export

Professional services

Development, implementation and infrastructure

Our technical team supports you beyond the platform: custom projects, IP telephony support and ready-to-use servers.

For businesses

Services for businesses

Improve your team's communication, serve your customers better and boost productivity.

  • Professional communication
  • Better customer service
  • Remote and in-office work
  • Integrations with your systems
  • Limitless scalability
Advisor with a headset working from her laptop

For operators / ISP / WISP

Services for operators

A robust, flexible platform to offer voice services to your customers and grow your business.

  • Multitenant platform
  • White label and customization
  • Rating and billing
  • Customer and distributor management
  • Specialized technical support
Telecom technician with a tablet next to an antenna tower

Add-ons and extras

Additional services to power up your platform

Complement your solution with additional services designed to give you more flexibility and control.

Why choose our services?

More than services, a partner for your growth

  • Fast activation

    Get started in minutes, hassle-free.

  • No lock-in contract

    Flexible plans with no mandatory contracts.

  • Technical support

    Specialized team, support in Spanish.

  • Total scalability

    Grow at your own pace, from a few users to thousands.

Integrated platform

All your services connected in one place

Manage calls, messages, recordings, users, reports and more from a single cloud platform. Save time, simplify your operation and offer a better experience to your customers.

  • Integrated, easy-to-use modules
  • Modern interface in Spanish
  • Secure access from anywhere
  • Continuous updates
Request a platform demo
PortalPBX operations center with active calls, live queues and today's call volume, alongside CDR statistics by agent and report cards

Frequently asked questions

We answer your questions

Find answers to the most common questions about our services.

See all questions

Cloud phone system, multitenant PBX, SIP Trunk, DIDs, bulk SMS, IVR, call recording, API and integrations, WebRTC softphone and reports, plus modules such as Voicebot, WhatsApp and automated notifications.

Yes. You can port your numbers where porting is available or get new local and international DIDs.

The platform is activated quickly; number porting times depend on the originating carrier. We indicate the timelines in your proposal.

Yes. You can integrate it through marketplace modules (such as HubSpot or Zoho), our REST API and webhooks.

Yes. Our support team assists in Spanish.

Yes. The Multitenant / Partner plan is designed for ISPs, WISPs, operators and resellers, with white label and per-customer rating.

Need a tailor-made solution?

Our team helps you design the best proposal for your needs.

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