Per-incident support
To solve a specific issue on your platform.
- Problem diagnosis
- Fix and recommendations
- Quote based on the case
Price: Contact us
VoIP implementation and support
Implementation and support for IP telephony
We implement, migrate, support and maintain IP telephony platforms such as Elastix, Asterisk, VoIPSwitch, FreeSWITCH and Kamailio, among others.
- Implementation
- Migration
- Support in Spanish
What it is
Your VoIP platform in good hands
Whether you're just starting, need to migrate an existing installation or are looking for support for the one you have, our team works with you on the platform you use.
Includes
- Implementation of new platforms
- Migration across platforms and versions
- Support and maintenance
- Diagnostics and optimization
What's included
What does the service include?
Every project is carried out by our technical team, with scope and timelines agreed with you.
Implementation
Platform installation and configuration for your operation.
Migration
Migration from other platforms or versions, planned to minimize the impact on your service.
Technical support
Handling of incidents and questions about your platform.
Maintenance
Updates, backups and periodic reviews.
Diagnostics
Review of voice quality, routes, trunks and configuration.
Security
Configuration review and hardening to protect your platform.
Platforms
Platforms we work with
Implementation, migration and support for the main open-source and commercial IP telephony platforms.
Asterisk
FreeSWITCH
Kamailio
Elastix
Issabel
VoIPSwitch
Among others, such as FreePBX or OpenSIPS. If you use a different platform, ask us.
Logos belong to their respective owners and are shown only to identify the platforms we work with.
Options
Choose how we work with you
Scope, timelines and price based on your project.
Ongoing support and maintenance
Ongoing support for your operation.
- Periodic reviews and updates
- Incident handling
- Scope based on your project
Price: Contact us
Implementation or migration project
A project with a defined scope from start to finish.
- Analysis and work plan
- Implementation or migration
- Testing and go-live
Price: Contact us
Benefits
Why choose PortalPBX?
IP telephony experience
A team that works with VoIP platforms every day.
On your current platform
You don't need to change technology to get support.
A more stable operation
Preventive maintenance and security reviews.
Support in Spanish
Direct communication with our team.
Use cases
Who is it for?
Businesses with their own PBX
Support and maintenance for their IP PBX.
Carriers and ISPs
Implementation and support of voice and signaling platforms.
Migrations
Moving off unsupported platforms or old versions.
Pricing
Pricing based on your project
Contact us
We send you a proposal with scope, timelines and cost for your project.
Related services
Complete your solution
Cloud phone system
Extensions, IVR, queues, recording and WebRTC softphone for your business.
Server rental
Preinstalled and preconfigured servers with your IP telephony platform.
Custom development
Custom telephony and communication platforms, integrations, portals, APIs and dashboards.
SIP Trunk
High-quality voice traffic for your company or operator.
Frequently asked questions
Frequently asked questions
Quick answers about VoIP implementation and support.
See all questionsElastix, Asterisk, VoIPSwitch, FreeSWITCH and Kamailio, among others such as Issabel, FreePBX or OpenSIPS. Ask us about yours.
Yes. We assess your installation and propose a migration plan for your project.
Based on the option, the platform and the scope. We send you a tailored proposal.
Interested in VoIP implementation and support?
Tell us about your project and we'll help you choose the right solution.